🚚Shipping&Delivery
Welcome to Greenwater! We specialize in premium bathroom products, including smart toilets, freestanding bathtubs, and modern hardware accessories. This shipping policy outlines delivery options for customers in the continental United States.
📦 Shipping Areas – Smart Toilet & Bathtub Delivery USA
We offer standard ground shipping to residential and commercial addresses within the 48 contiguous U.S. states.
❌ Please note, we do not currently ship to: Alaska or Hawaii, APO/FPO military addresses, P.O. Boxes, U.S. Territories (e.g., Puerto Rico, Guam, American Samoa)
⏱ Estimated Delivery Time – Bathroom Fixtures & Accessories
Depending on the type of product and warehouse location, delivery times vary:
✅ 1. In-stock Items at U.S. Warehouses
Examples: Smart toilets, bidet seats, toilet paper holders, shower bars, faucet accessories
● Delivery time: 3–7 business days
● Fast shipping directly from U.S. fulfillment centers.
🚛 2. Oversized or Freight Items
Examples: Freestanding bathtubs, ADA-compliant toilets, wall-hung toilets
● Delivery time: 7–10 business days
● Shipped via LTL (Less-than-Truckload) freight services. Please ensure your delivery address can receive large freight shipments.
🕐 Order Processing
● Most orders are processed within 1–2 business days
● Actual processing time may vary depending on product availability and fulfillment location. Please check the product page for item-specific info.
📌 Additional Shipping Notes
● We do not currently offer expedited, scheduled, or in-home delivery services
● Delivery times may be affected by weather, holidays, or rural delivery zones
● You will receive tracking information once your order ships.